Once a request is received, the memorial and its location are reviewed and all necessary arrangements are made with the appropriate cemetery, burial ground, or property contact. Access, permissions, and scheduling are confirmed in advance of any service.

Before work begins, a careful assessment of the memorial and its condition is completed. Families will be notified of any existing or developing damage that may require attention from a specialized monument restoration professional.

Before-and-after photo documentation is provided with every service.

Each cemetery has its own policies regarding cleaning methods, materials, and timing of work. All services are performed in compliance with these regulations and with respect for the surrounding memorials and grounds. Our approach is quiet, non-disruptive, and mindful of the space.

Care for roadside memorials is carried out in accordance with local municipal by-laws and safety considerations. We take care to respect private property and will make reasonable efforts to obtain authorization from landowners when required. Work is approached with discretion and attention to both safety and the integrity of the tribute.

Evermore uses gentle, non-abrasive, professional grade cleaning methods suitable for memorial stones, including granite, marble, and limestone. No harsh pressure washing or damaging chemicals are used. Each memorial is assessed individually to determine the most appropriate approach. All cleaning solutions are carefully selected to be environmentally responsible and safe for surrounding landscapes.